I was very please with all aspects of the service and professionalism of your team. I have used your company in the past with another establishment and I was please to see you guys are still giving great service. I will definitely use your service in the future and pass on your number to others who may require your service.
Heidi L.
310-DUMP has exceeded my customer service expectations from the start. Thanks again!
Shelly B.
The experience was very good. I think there was an e-mail as soon as I booked on line followed by a call from Kim. She explained the process and everything happened as she said it would. The driver/helper that showed up were very professional, courteous and reasonable. I would have no hesitation in recommending your company to anyone that needed garbage removed.
Aroon S.
This was the first time I had the opportunity to try your services. I was extremely happy with the 2 gentlemen that came over to clear out my garage. They worked quickly and efficiently and professionally!! I know I will be using your services again should the need arise in the future. I thank you for all your help in this matter and I will be recommending your services to my friends and family!
Arun M.
Your workmen did a fine job – even came back later the same day to deliver an item I’d included by mistake. Thanks for the great service.
Mike M.
Thanks to all the Team members at 310-dump. It has been a very longtime since I have done business with a company where there is so much focus on the Customer and Customer Service from all areas within. From my first contact with your company through to the ordering to delivery and also pickup yesterday all Team members have been very pleasant, very helpful and have made this so easy and painless for me.
Marilyn H.
Service was great – the team that arrived were prompt, courteous and quick. Couldn’t have been happier, Thanks Excellent service
Steve B.
Your rep who delivered the bin was very friendly, professional and thorough
Jennifer
THANKS CHRISTINA! (Unit 15). Oct 1st, Christina represented your company well. She is friendly, courteous, and professional. I also found your company's fees reasonable and competitive. The information provided by your appointment rep and your driver about fees and options was also helpful. Thank-you
John J.
Thank you, I appreciated the prompt service. Your arranged delivery and pickup times were met and your prices were very reasonable. I was also thrilled with availability on short notice. Thanks again. I will definitely use 310-DUMP again, and tell my friends.
Angela W.
We have used you before and were very happy with the service but this time your company out did themselves. I phoned in the morning for a bin and by 4pm I had the bin delivered. The spot where the bin was going was difficult to access and your driver was very patient and polite and took his time to get it in.
Cheers!! Monica
Monica
I was very impressed with the service - timely phone calls, prompt and friendly service, reasonable rates. I will certainly use you again when the need arises.
Graham L.
I had called to inquire several times in the past few weeks, and the lady on the phone was always very helpful. I also called around to several other bin rental businesses and 310-DUMP was the best deal and best money for product.
Lisa
Just wanted to thank the guys in unit 32 for the hard work and patience they showed while helping us clear our place of unwanted furniture. They did a great job!!
Shelley O.
Fast and efficient pick of items, professional manner. Will certainly contact 310-DUMP again if the need arises.
Tracy G.
Re: Removal of storage space junk - today (Oct.15)
As promised, I was called within the timeframe quoted, and the trucks arrived promptly. This junk removal was not an easy task, as many stairs had to be negotiated to get the job done.
I am totally impressed & extremely happy with the work that Sherman & John did. They were so cordial & polite, worked quickly and skillfully. There was absolutely NO damage, not a mark or scratch anywhere.
Wonderful work, professional service. Thank you, from a very pleased customer.
Sylvia P.
I've used 310-DUMP in the past and will do so again in the future. Your customer service above all makes you stand out from the rest. From booking, to the gentlemen moving my stuff, everyone was polite, introduced themselves, and were great models of your company. Your prices are very reasonable and I like how cost will be outlined to me prior to the loading.
Frankie
I love dealing with your company and I think others could take a lesson from you.
Dianne B.
I am very impressed with your follow up and ability to accommodate the date of service I was looking for. I also received good feedback about you from one of my co-workers who also used your services. Thanks again!
Debbie P.
Very professional Service!
Dennis K.
|

| Customer Service Pledge
|
|
As a member of the junk removal and recycling industry in Canada, we proudly make this pledge to each and every customer we serve:
We are in business because of our valued customers.
- We pledge to always place your interests at front and centre of what we do.
Providing outstanding service is the right of our customers and is our first priority.
- We pledge to provide you with outstanding service, each and every time.
We are committed to being available to our customers.
- We pledge to have our call sales centre open 7 days a week. During the hours we are closed, you will be able to order a service and provide us with feedback online.
We are dedicated to excellence.
- We pledge our dedication to excellence and commitment to providing value-added service in a proactive, flexible, and efficient manner.
We will resolve any issues promptly.
- We pledge to listen to our customers and always present a caring attitude. We pledge to answer questions or resolve issues quickly and fairly within one business day if possible.
We are committed to the environment.
- We pledge our commitment to the environment. Although we are not a salvaging company or charity, we do our best to recycle, properly dispose of, and/or donate whatever we possibly can.
We are commited to customer satisfaction.
- We pledge our commitment to customer satisfaction as our number one priority. We are committed to exceeding customer expectations!
The owners, managers, and staff of 310-DUMP Junk Removal and Dumpster Rentals are committed to supporting this Customer Service Pledge.
|
| |
|
|